Route without a phone menu
Finds out why they called and sends them to the right place.
AI Customer Service
AI customer service that answers on the first ring
Resolve routine questions on the phone and by text, and pass the rest to your team with the full story.
How it works
How it comes together.
We learn your support
Your help center, FAQs, and rules for when to escalate.
We test real conversations
Multi-part questions, frustrated callers, and interruptions.
Go live on your line
Phone and text, with your CRM and help desk connected as custom work.
Track what matters
See what got resolved, what escalated, and how callers felt.
What it handles
Handles the conversation from start to finish.
Routine questions get resolved. Everything else reaches the right person.
Warm handoffs
Your team gets the caller and the full history, so nobody repeats themselves.
Looks up the details
Pulls order or account info during the call when connected to your systems.
Answers from your help center
Stays current with your knowledge base, so answers stay accurate.
Works with old phone systems
Sits alongside what you already have, so there is no big migration.
Follows up by text
Sends links and confirmations, once customers agree.
Compare
Better than a phone menu and a queue.
Phone menu and queue
First responseHold music
How callers askPress 1, press 2
Routine questionsWait for an agent
HandoffStart over with a person
Quality reviewA small sample
Kinglet
First responseRight away
How callers askIn their own words
Routine questionsAnswered on the call
HandoffFull context included
Quality reviewEvery call summarized
How we work
A helpful answer. A human when needed.
Useful answers from your approved information, with a clear path to a person when a question needs judgment.
Why support teams use it.
Fewer repetitive tickets
Your team spends its time on the hard problems.
Knows when to bring in a person
It hands off instead of getting stuck.
See what is working
Summaries show what customers ask and where calls get stuck.
Security
Protects customer information.
Identity checks
It verifies callers before sharing account details.
Personal info removal
Sensitive details can be removed from transcripts.
Data you control
Choose how long recordings and transcripts are kept, or turn recording off.
Certified infrastructure
Calls run on SOC 2 Type II certified voice infrastructure.
Connects to your help desk and CRM.
Your tools connect through an API as custom work, quoted during setup.
Works with Zendesk, HubSpot, Salesforce, Zoho CRM, Microsoft Dynamics 365, Notion, Google Sheets, Slack, Zapier, Make, n8n.
Standard
$500 / month
500 minutes included, then from $0.26 a minute. One-time setup from $1,500. Or Starter at $150 a month, with 100 minutes included.
Custom
Let's talk
For multiple locations, higher volume, or connections to your own systems.
All prices in USD.
A little clarity
Good questions. Straight answers.
What happens when it cannot solve something?
It hands off to your team with the full conversation, or takes a message if nobody is available.
Does it work by text too?
Yes, once your text registration is approved. Carriers review that separately.
Can it use our help center?
Yes. We connect your help center and FAQs so answers come from your content.
How do we know it is working?
Your dashboard shows every call, the outcome, and what needs follow-up.
