For retail and consumer goods

AI phone agents for retail and consumer goods

Take phone orders, answer where-is-my-order calls, and follow up with customers, without long hold times.

Home and living

Delivery windows, orders, and product questions.

Beauty and wellness

Product questions and reorders.

Specialty retail

Stock, hours, and special orders.

Luxury and personal service

Appointments and a personal touch.

How it works

Answer every shopper, and turn more calls into orders.

Do you have this in a queen size?

Yes, the queen is in stock. Would you like to order it?

Yes, please.

Great. I'll transfer you to take payment securely.

Takes phone orders

Customers can order by phone without waiting for a person.

Recommends products

Suggests options using the catalog and rules you provide.

Reorders and offers

Calls past customers with reorders and offers, where you have written consent.

How we work

A helpful answer. A human when needed.

Useful answers from your approved information, with a clear path to a person when a question needs judgment.

Shoppers get answers. Staff get to sell.

Busy seasons stop breaking your phones

It handles many calls at once, so nobody sits on hold.

Staff stay on the floor

Routine questions stop interrupting in-store customers.

Payments stay secure

It transfers or sends a secure link rather than taking card details by voice.

Security

Careful with customer details.

No card numbers by voice

Payments go to a secure link or your team.

Consent for offers

Marketing calls and texts only go to people who agreed in writing.

Data you control

Choose how long recordings and transcripts are kept, or turn recording off.

Certified infrastructure

Calls run on SOC 2 Type II certified voice infrastructure.

Connects to your store.

Shop systems and order lookups connect through an API or tools like Zapier as custom work.

Works with Shopify (custom), WooCommerce (custom), Salesforce, HubSpot, Zendesk, Google Sheets, Zapier, Make, n8n, Twilio.

Standard

$500 / month

500 minutes included, then from $0.26 a minute. One-time setup from $1,500. Or Starter at $150 a month, with 100 minutes included.

Estimate your cost

Custom

Let's talk

For multiple locations, higher volume, or connections to your own systems.

Talk to us

All prices in USD.

A little clarity

Good questions. Straight answers.

Can it take orders by phone?

Yes. It can take the order details, then transfer to your team or send a secure link for payment.

Can it check order status?

Yes, when connected to your store or order system. We confirm the connection during setup.

Does it work with Shopify?

Shopify connects as custom work through its API or a tool like Zapier.

Can it call customers with offers?

Only with their prior written consent. Marketing calls with AI voices have strict rules.

No more hold music.