AI Dispatch Service

AI dispatch that answers every call and routes every job

Capture the request, sort it by urgency, and get it to the right technician or crew, any hour of the day.

How it works

Live on your existing number.

  1. Tell us how you dispatch

    Share your service areas, hours, job types, and who covers what.

  2. We test the hard calls

    Routine jobs, urgent after-hours calls, and status checks.

  3. Go live on your number

    Forward all calls, only the missed ones, or just after hours.

  4. See every job

    Each job is logged and summarized in your dashboard.

What it handles

Dispatch calls it handles from start to finish.

From the first ring to the tech on the way.

Answer and log every request

It picks up right away, takes the job details, and logs them so nothing gets lost.

Route to the right tech

Sends each job to the right person or crew using your rules for area, skill, and urgency.

Fit your trade

Set up for HVAC, plumbing, electrical, towing, facilities, and other field work.

Cover nights and overflow

Takes after-hours and peak-time calls so your team only handles what needs them.

Send ETA and status updates

Texts customers when a tech is on the way, once they agree to get texts.

Escalate real emergencies

Connects urgent calls to your on-call person right away, with the details.

Compare

Better than voicemail and sticky notes.

Manual dispatch

After hoursVoicemail or an on-call cell
Busy periodsCallers wait or hang up
Job detailsDepends on who answers
RoutingSorted by hand
Customer updatesCallbacks when someone has time

Kinglet

After hoursAnswered live
Busy periodsTakes many calls at once
Job detailsSame questions on every call
RoutingFollows your rules
Customer updatesText updates, once they agree

How we work

A helpful answer. A human when needed.

Useful answers from your approved information, with a clear path to a person when a question needs judgment.

Why it works for dispatch.

No job slips through

Every call is captured and logged.

Your dispatchers stay focused

They handle exceptions instead of answering every call.

Customers stay informed

Fewer "where is my tech" calls.

Security

Built to run real operations.

Backup rules

If your on-call person does not answer, it follows your backup list.

Consent for texts

Texts only go to people who agreed to receive them.

Data you control

Choose how long recordings and transcripts are kept, or turn recording off.

Certified infrastructure

Calls run on SOC 2 Type II certified voice infrastructure.

Connects to your field service tools.

Field service software connects through an API or tools like Zapier, as custom work.

Works with Your field service software (custom), Built-in calendar, HubSpot, Salesforce, GoHighLevel, Slack, Zapier, Make, n8n, Twilio.

Standard

$500 / month

500 minutes included, then from $0.26 a minute. One-time setup from $1,500. Or Starter at $150 a month, with 100 minutes included.

Estimate your cost

Custom

Let's talk

For multiple locations, higher volume, or connections to your own systems.

Talk to us

All prices in USD.

A little clarity

Good questions. Straight answers.

How does it decide what is urgent?

You give us the rules, like no heat in winter or a water leak. Urgent calls go straight to your on-call person.

Can it send jobs to our field service software?

Usually, through an API or a tool like Zapier or Make. We confirm what your system supports during setup.

What if the on-call tech does not answer?

It follows your backup list, then takes a message and flags it in your dashboard.

Can it give an exact arrival time?

Only if your system provides one. Otherwise it gives the window you set.

Every job, routed right.